FAQs

ARE DAZZLING MAGNETIC LASHES SAFE FOR THE EYES?

Yes, magnetic lashes are optometrist approved.  "It is relatively safe to use magnetic lashes since the amount of electromagnetic frequency emitted from the false eyelashes is low," says Jennifer Tsai, OD, a New York-based optometrist who specializes in eye health and vision care.  "I’ve seen more harm done with lash extensions and glue-on​s... It's best to stick with magnetic lashes or mascara." - Dr. Jennifer Tsai

IS THE MAGNETIC EYELINER SAFE?

Here at Dazzling, we care for you, your lashes and your skin.  We use high grade 100% FDA approved ingredients in our magnetic eyeliner.  It does not irritate the skin.  Hypoallergenic and dermatologist tested. 

HOW TO REMOVE MAGNETIC EYELINER?

Easily comes off.  Clean as you would with any eye makeup.  

IS THE MAGNETIC EYELINER WATERPROOF?

The lashes are not waterproof, therefore you do not need a waterproof eyeliner.  This also makes it incredibly easy to clean and will not irritate your skin.

IS THERE AN EXPIRATION DATE ON THE EYELINER?

As with all eye makeup like your mascara and liquid eyeliner, once opened your magnetic eyeliner should be replaced every three months.

ARE DAZZLING LASHES CRUELTY FREE?

Our lashes are cruelty free and not tested on animals.  

THE LASHES ARE TOO LONG FOR ME, WHAT CAN I DO?

We have strategically positioned the magnets so that in such a case, you can simply cut the portion of lashes off from the last magnet to shorten the length.  Leave approximately 1mm of the band towards the outside of the magnet.  

WHAT METHOD IS USED FOR SHIPPING?

All packages are shipped via USPS. 

HOW LONG DOES SHIPPING TAKE?

US orders typically take 2-5 business days from when they were placed to be delivered (depending on where you are located), and which method you selected.

HOW LONG DO THE MAGNETIC LASHES LAST?

Due to the delicate nature of the ultra fine mink hairs, lashes can we worn up to 20 times if properly cared for.   The premium vegan option can be worn up to 30 times if properly cared for. Our magnetic liner lasts up to 90 uses. 

HOW DO I CARE FOR MAGNETIC LASHES?

Gently clean your magnets with a rubbing alcohol on a cotton swab.  Do not wet the actual lashes to avoid damaging the lashes and style.  Use our lash applicator when handling your lashes.

CAN I WEAR MAGNETIC LASHES DURING A MRI?

Unfortunately no love.  Magnets and metals of any kind should be removed prior to being in an MRI machine. 

WILL MAGNETIC LASHES DAMAGE MY NATURAL LASHES?

Great news is that unlike lash glue, it will not rip off or damage your natural lashes. 

HOW CAN I GET IN TOUCH WITH YOUR CUSTOMER SERVICE TEAM?

For customer service inquiries only, please email dazzlingworldwide@gmail.com

I EMAILED YOUR CUSTOMER SERVICE TEAM. WHEN SHOULD I EXPECT A RESPONSE?

We aim to respond to all E-mails within 48 hours within business days. Please note that this time frame may be extended during and immediately after launches and holidays.

DAZZLING LASH BAR REFUND POLICY

All sales are final.  We do not accept returns, exchanges or refunds due to the nature of the lashes and sanitation reasons.  Please note, Dazzling Lash Bar by Dazzling Worldwide reserves the right to refuse all returns.  

CAN I CHANGE MY ORDER ONCE I'VE PLACED IT?

No, once you place an order it is final.

I AM AN INTERNATIONAL CUSTOMER (OUTSIDE USA.) DO I HAVE TO PAY CUSTOMS AND TAXES?

All packages are shipped via USPS/DHL. Items shipped to outside of the United States may be subject to import duties, taxes and/or custom charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Dazzling Worldwide.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS/DHL to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States. 

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

No, but by setting up an account, you become a Dazzling Insider member and have access to order and shipping information and exclusive promotions. You will also be added to our email list for first access to launch products in the future.

DO YOU EVER DO GIVEAWAYS, DISCOUNTS AND PROMOTIONS?

Yes, we run official giveaways on DazzlingLashBar.com, @DazzlingLashBar Make sure to follow and keep up to date.  From time to time we offer discounts and promotions. Sign up for our email and become a Dazzling Insider.  Make sure to follow @DazzlingLashBar and keep up to date.